Privacy Policy
Last updated: [June 2026]
VAAIG ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or contact us.
1. Who We Are
VAAIG is a brand offering hair coloring products and related beauty products to customers in the European Union and other regions.
As the controller of your personal data, we are responsible for deciding how your personal information is used and protected.
2. Information We Collect
We may collect the following categories of personal data:
Information You Provide Directly
When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment information (processed securely through third-party payment providers)
- Customer service communications
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Website usage data
- Cookies and similar tracking technologies
Marketing Information
If you subscribe to our marketing communications, we may collect:
- Email preferences
- Marketing engagement data
- Purchase history
3. How We Use Your Information
We use your personal data for the following purposes:
To Fulfill Orders
- Process payments
- Deliver products
- Manage returns and refunds
-
Provide customer support
To Improve Our Services
- Analyze website performance
- Improve customer experience
- Develop new products and services
Marketing Communications
With your consent where required by law, we may send:
- Product updates
- Promotional offers
- Newsletters
- Marketing campaigns
You may unsubscribe at any time by clicking the unsubscribe link in our emails.
Legal Compliance
We may process your information to:
- Comply with legal obligations
- Prevent fraud
- Protect our legal rights
4. Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process personal data based on one or more of the following legal grounds:
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
-
Your consent
5. Sharing Your Information
We may share your personal data with trusted third parties, including:
Service Providers
- Payment processors
- Shipping and logistics providers
- Website hosting providers
- Email marketing platforms
- Analytics providers
Legal Authorities
We may disclose information when required by law or to protect our legal rights.
We do not sell your personal data to third parties.
6. International Transfers
Your personal information may be transferred to and processed in countries outside the European Economic Area (EEA).
Where such transfers occur, we take appropriate safeguards to ensure your personal data remains protected in accordance with GDPR requirements.
7. Data Retention
We retain personal data only for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
When data is no longer required, it will be securely deleted or anonymized.
8. Your GDPR Rights
If you are located in the European Union, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict processing
- Object to processing
- Withdraw consent
- Request data portability
- Lodge a complaint with your local data protection authority
To exercise any of these rights, please contact:support@vaaig.com
9. Cookies
Our website uses cookies and similar technologies to:
- Ensure website functionality
- Improve user experience
- Analyze website traffic
- Support marketing activities
You can manage cookie preferences through your browser settings or our cookie banner.
10. Data Security
We implement appropriate technical and organizational measures to protect your personal information against:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
However, no method of internet transmission is completely secure.
11. Children's Privacy
Our products and services are not intended for individuals under the age of 16.
We do not knowingly collect personal information from children.
If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to remove the information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have questions regarding this Privacy Policy or your personal data, please contact:
VAAIG Customer Support
Email: support@vaaig.com
Any changes will be posted on this page with an updated revision date.
We encourage you to review this Privacy Policy periodically.